Client Disclosure
Last updated: May 31, 2025
This Disclosure Document has been prepared in accordance with SEBI (Investment Advisers) Regulations, 2013.1. Complaints Disclosure
Complaints data from May - 2025
| Recieved From | Pending | Recieved | Resolved | Total Pending | Pending Complaints > 3 Months | Avg Resolution Time (Days) |
|---|---|---|---|---|---|---|
| Directly from Investors | 0 | 0 | 0 | NA | NA | NA |
| SEBI (SCORES) | 0 | 0 | 0 | NA | NA | NA |
| Others | 0 | 0 | 0 | NA | NA | NA |
2. Escalation Matrix
| Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
|---|---|---|---|---|---|
| Customer Care | -- | T-Hub | -- | support@hexawealth.in | Weekdays 10 a.m to 7 p.m |
| Head of Customer Care | Siddharth Jain | T-Hub | -- | siddharth@hexawealth.in | Weekdays 10 a.m to 7 p.m |
| Compliance Officer | Abhinav Singhvi | T-Hub | 9131719519 | complainceofficer@hexawealth.in | Weekdays 10 a.m to 7 p.m |
| CEO | Abhinav Singhvi | T-Hub | 9177554470 | abhinav@hexawealth.in | Weekdays 10 a.m to 7 p.m |
| Principal Officer | Siddharth Jain | T-Hub | -- | siddharth@hexawealth.in | Weekdays 10 a.m to 7 p.m |
3. Trend of complaints
| Sr. No. | Month | Carried forward from previous month | Recieved | Resolved | Pending |
|---|---|---|---|---|---|
| 1 | Jan - 2025 | 0 | 0 | 0 | 0 |
| 2 | Feb - 2025 | 0 | 0 | 0 | 0 |
| 3 | Mar - 2025 | 0 | 0 | 0 | 0 |
| 4 | Apr - 2025 | 0 | 0 | 0 | 0 |
| 5 | May - 2025 | 0 | 0 | 0 | 0 |
4. Objective
The purpose of this document is to provide essential information about the Investment Advisory Services offered by HexaWealth Financial Technologies Private Limited, assisting prospective clients in making an informed decision regarding the engagement of our services.5. SEBI Disclaimer
This document has been prepared pursuant to Regulation 18 of the Securities and Exchange Board of India (Investment Advisers) Regulations, 2013. It has neither been approved nor disapproved by SEBI, nor has SEBI certified the accuracy or adequacy of the contents of this document.6. About the Company
HexaWealth Financial Technologies Private Limited is registered with the Securities and Exchange Board of India (SEBI) as an Investment Advisor under SEBI (Investment Advisers) Regulations, 2013 since April 30, 2024. The registration under registration number INA000019080 is valid permanently unless suspended or canceled by SEBI.7. Terms and Conditions
HexaWealth will provide Investment Advisory Services, which may include advice on buying and selling securities, structured for an agreed fee and over a defined period. These services are provided at the Client's sole risk, with detailed terms outlined in the agreement executed between the Client and HexaWealth.8. Disciplinary History
No penalties have been levied by SEBI under the SEBI Act or Regulations against HexaWealth regarding Investment Advisory services. Additionally, there are no pending material litigations, legal proceedings, or findings of inspections or investigations initiated by any regulatory authority against HexaWealth, its Directors, or employees.9. Affiliations with Other Intermediaries
HexaWealth Financial Technologies Private Limited is an independent entity with no affiliations to other intermediaries.10. Services Offered and Terms
HexaWealth provides non-binding investment advisory services, which may include but are not limited to advice on:- Investment opportunities across asset classes.
- Structuring standardized or customized model portfolios.
- Advising on various investment products and securities (both public and private markets) and structuring financial instruments.
- Regliatory matters concerning investment transactions. Reviewing, evaluating, structuring, and monitoring investments to achieve the Client's objectives, contingent upon the Client sharing the necessary data.
- Other services mutually agreed upon between the Advisor and the Client, as per applicable laws.
11. Disclosures
Regarding the investment advisory services offered:- The investment advisory services are provided by the Investment Advisory division of HexaWealth, which maintains segregation of activities and an arm's length relationship from other business activities.
- HexaWealth may invest or divest in various securities/investments for proprietary purposes through a separate, dedicated team, ensuring the avoidance of conflicts of interest with the advisory and related business of the company.
- HexaWealth does not have any distribution or execution arrangement with issuers of securities on which it advises.
- HexaWealth does not engage in commission-sharing agreements with any intermediaries for recommending their services.
- HexaWealth does not have any actual or potential conflicts of interest arising from any connection to or association with any issuer of products/securities that may compromise its objectivity or independence.
- Investors must rely on their own examination and due diligence when making investment decisions, understanding that income from such investments may fluctuate, and securities prices may rise or fall. Consequently, investors may receive less than their original investment. HexaWealth and its employees shall not be liable for any damages arising from the advisory services provided.
- There is no obligation to purchase or invest in products mentioned by HexaWealth, and clients may choose to invest through any other provider at their discretion. Fees and charges for execution/distribution services must be paid directly to the respective service provider, not through HexaWealth's Investment Advisory Department.
12. Standard Risk Factors
- Investments in equities, derivatives, and mutual funds are subject to market risks, with no assurance or guarantee that investment objectives will be achieved.
- Past performance does not guarantee future results, and no indicative returns are being offered.
- The NAV of a portfolio can fluctuate based on market forces, affecting the value of investments.
- HexaWealth does not engage in commission-sharing agreements with any intermediaries for recommending their services.
- Investment performance may be influenced by changes in government policies, interest rates, and other economic factors.
- Investments are subject to a range of risks, including economic slowdown, stock volatility, illiquidity, corporate performance, changes in government policies, and uncontrollable external factors.
- Investment in equity products may be adversely affected by individual company performance, industry-specific conditions, and macroeconomic factors.
- Investments in debt instruments are subject to default risk, liquidity risk, and interest rate risk, potentially leading to fluctuations in NAV.
- Debt instrument investments are subject to reinvestment risks, with differing interest rates at maturity affecting returns.
- NAV may be affected by changes in settlement periods and transfer procedures.
- The Investment Advisor may recommend lower-rated/unrated securities, which could increase portfolio risk.
13. Disclaimer
SEBI registration, BASL membership, and NISM certification do not guarantee the performance of the intermediary or assure returns to investors. Investments in securities markets are subject to market risks. Please read all related documents carefully before investing.This Disclosure Document has been prepared by HexaWealth Financial Technologies Private Limited. It is intended for assistance purposes only and does not constitute an offer or recommendation to buy or sell any products or services. Recipients should act on the information provided only after understanding all associated risk parameters. The information contained herein is accurate as of the date of this document. HexaWealth, its Directors, Key Managerial Personnel, employees, and representatives do not undertake any obligation to update this information for subsequent events and do not guarantee that the information is complete and accurate as of the date hereof or that it will remain so in the future.
This document is not intended to provide, nor should it be relied upon for, tax, legal, or accounting advice. Recipients should consult their tax, legal, and accounting advisors before engaging in any transaction. HexaWealth and its representatives disclaim any liability for any loss or damage incurred as a result of the use or reliance on the information provided herein. Investment decisions may not always be profitable, as actual market movements may differ from anticipated trends. Investors are advised to refer to risk factors, disclaimers, and other disclosures associated with Investment Advisory Services and read the issue offer document (including the latest credit rating and financial soundness) of the issuer before making investment decisions.